Splashdown Support

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The match will not start

Gameplay uses landscape. Rotate your phone sideways; the current match remains paused while your phone is upright.

No sound

Open Settings and confirm Music, Sound Effects, and Crowd are enabled. Also check your device volume and silent mode.

Progress

Progress is saved automatically on this device. Removing the app or clearing its data can remove local progress.

Restore Purchases

Open Full Game from the main menu and choose Restore Purchase while signed in with the Apple ID used for the original purchase.

Offline play

Quick Match and all game art and sound are bundled with the app and work without a network connection.

Contact

Email support@accruetechnologies.com with your device model, iOS version, and what happened.